If malicious objects are found, they will show in the Scan results and offer three (3) options.Įnsure Cure is selected, then click Continue => Reboot now to finish the cleaning process. Here's a summary of what to do if you would like to print it out:
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
If in doubt about an ease ask or choose Skip!!!!ĭon't Delete anything unless instructed to! Please read the directions carefully so you don't end up deleting something that is good!! Make sure you have created that system restore point before you continue! (If I don't respond within 24 hours, please send me a PM) > Your topic will be closed if you haven't replied within 3 days!<. Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.
When we are done, I'll give to instructions on how to cleanup all the tools and logs The removal of malware isn't instantaneous, please be patient.
Please don't run any other scans, download, install or uninstall any programs while I'm working with you. You can copy them to a CD/DVD, external drive or a pen drive unlikely but things can go very wrong! Backup any files that cannot be replaced. Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly Make sure system restore is turned on and running. Please read all of my instructions completely including these. ( please don't put logs in code or quotes and use the default font) Post back the report which should be located on your desktop. RogueKiller Close out the program > Don't Fix anything!ĭon't run any other options, they're not all bad!!!!!!!
Please download and run RogueKiller 32 bit to your desktop.
If you're using Malwarebytes 2.0, please run a Threat Scan Make sure that everything is checked, and click Remove Selected.
Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report. Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal. Please run a Quick Scan with Malwarebytes like this: